Bert started this company to do plumbing the way the San Fernando Valley deserves. Straight talk. Fair price. Fixed right the first time.
FAMILY OWNED · CSLB #1091322 · 5-STAR RATED ON GOOGLE & YELP
Started in a Sylmar driveway. Bert started Bert's Mega Plumbing & Rooter the way a lot of good SFV businesses start, one truck, one phone, one promise. Show up when you say you will. Fix it right. Charge what you quoted. He grew up around tools, learned the trade the long way, and got tired of watching neighbors get nickel-and-dimed by big-box dispatch outfits that didn't know a Sylmar slab home from a Studio City duplex.
Built on repeat customers, not ad spend. Most of our work comes from neighbors telling neighbors. A burst pipe in Pacoima at midnight turns into the family in Mission Hills calling us when their water heater dies. That's the Valley. We earn the next job by doing this one right, and that's been the rule since day one.
The team is small on purpose. We're not a 30-truck call center. Every plumber on our crew is vetted, licensed where the law requires it, and trained to talk to homeowners like adults, not read scripts off a tablet. When you call Bert's, you're getting Adrian or one of the guys he trusts. Cindy or someone she's trained personally is on the phone.
SFV homes have specific problems. Older copper repipes. Slab foundations with leaks the previous owner painted over. Hard water that murders water heaters early. Gas line work that has to pass LA County inspection. We see these every day and we know how to fix them without inventing extra problems on the invoice.
Five principles that show up on every truck, every quote, every job we do, across the SFV and LA.
Call us at 3am with a flooded laundry room. A real person picks up. We don't use callback services or robo-routing. The dispatcher knows the on-call tech and where the trucks are right now, so we give you a real ETA, not a 'someone will be in touch.'
You get the number before any work starts. If we open a wall and find something worse, we stop, show you the issue, and re-quote. No surprise line items. No 'oh, we had to add this' at the end. The number we say is the number you pay.
Standard repairs, leaks, clogs, water heater diagnostics, faucet swaps, get a same-day truck across the SFV. We hold dispatch slots back specifically for emergencies, so a real one doesn't get bumped because the schedule was crammed three weeks out.
Hundreds of 5-star reviews. Read them, the reviewers name our techs. Adrian shows up a lot. Cindy too. We don't pay for review services or buy testimonials. The reputation is from doing the job right, one Sylmar driveway at a time.
Half the SFV speaks Spanish at home. Our techs and dispatchers do too. You get the same explanation, the same price, and the same warranty in whichever language you're comfortable with. Llámenos, hablamos español todos los días.
Cindy is the voice you hear when you call. She's the reason "real human dispatch" isn't a tagline, she runs the schedule, knows where every truck is, and gets named in customer reviews more than any dispatcher should be.
Adrian leads the field crew and handles the toughest calls, slab leaks, gas line work, sewer line repairs. Customers ask for him by name, which tells you everything you need to know.
We service all of the San Fernando Valley and most of the City of Los Angeles. Sylmar, San Fernando, Pacoima, Mission Hills, Granada Hills, Northridge, Sherman Oaks, Sun Valley, North Hollywood, Burbank, Glendale, Reseda, Encino, Tarzana, Studio City, Porter Ranch, Chatsworth, Woodland Hills, Van Nuys, plus Hollywood, West LA, Downtown, Mid-City, Silver Lake, Echo Park, and surrounding LA neighborhoods. Not sure if you're in our area? Call. We'll tell you straight.
Bert's is rolling trucks in the SFV right now.
