Serving the San Fernando Valley and Greater Los Angeles 24/7 Emergency Service

818-838-5832
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Bert's Mega Plumbing 24/7 dispatch, real human answering the phone in Sylmar
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Call Bert's. We Pick Up.

Real human dispatch, 24 hours a day, 7 days a week. Sylmar HQ, full SFV and Greater LA coverage. English or Spanish.

24/7 REAL HUMAN DISPATCH · CSLB #1091322 · BILINGUAL EN/ES

SCHEDULE SERVICE Call Us Today! 818-838-5832
Request a Callback

Tell us what's going on.

We'll call you back inside 15 minutes during business hours, faster if it's an emergency.

We don't sell, share, or spam. Your info goes to our dispatch team only.

Faster than the form: call 818-838-5832. A real person picks up. Day, night, weekends, holidays.

Emergency Or Scheduled?

Two Ways To Reach Bert's. Pick The Right One.

Burst pipe at 2am, sewage backup, no hot water in winter, gas smell. Those are emergencies. Hang up the form. Call 818-838-5832 directly. Cindy or the on-call dispatcher answers in under 60 seconds and a truck rolls. Slow drain, water heater making noises, faucet drip, planned install quote. Those are scheduled. The form works fine. We call back inside 15 minutes during business hours. Either way you get real human answers, a real ETA, and real upfront pricing before any work starts.

Call Us. Right Now.

If any of this is happening, skip the form.

  • Active leak. Water on the floor or pressure pushing out of a fitting.
  • No hot water and you have guests, kids, or appointments the same day.
  • Sewage backup, toilet overflow, or any drain pushing water back up the line.
  • Gas smell. Leave the property first. Call 911 from outside. Call SoCalGas at 1-800-427-2200. Then call us.
  • After hours, weekends, or holidays where you cannot wait until Monday.
  • Anything that gets worse with every passing minute.
Call 818-838-5832

Use The Form. We Call You Back.

If the job can wait a few hours, the form is the smoothest path.

  • You are price shopping a planned install or replacement.
  • You want a written quote on a repipe, water heater swap, or sewer line repair.
  • You manage a property and need an estimate routed to your billing email.
  • You are a general contractor coordinating a plumbing sub on a remodel.
  • You want to schedule a maintenance visit for a restaurant or multi-unit building.
  • You have a non-urgent question and want a real plumber to answer.
Use The Form
Real Reviews

What Sylmar And SFV Homeowners Are Saying

  • I needed to replace a shower valve which was outdated, Adrian came out same day and found a New shower kit that would compliment the rest of the bathroom, He came back on Sunday to install. He was great in communicating throughout, on time on both occasions, completed the work quickly and to a high standard and left the bathroom spotless. Completely happy with the whole experience from start to finish.

    Rupert Thorpe Google Local Guide · 13 reviews

  • Being a general contractor it's been great having Bert and his company do projects for us. Always reliable, communicative, on time with everything. Definitely would recommend them to Anyone I know and trust they would take care of them and do the job correctly.

    Jacob Beckert Google Review · General Contractor

  • Any future plumbing issues, I plan on calling Bert's. Cindy is always lovely and helpful answering questions and maintaining schedules. Adrian is awesome and knows his stuff. He figured out my hot water issue and fixed it quickly. Very happy with their service!

    Amanda Ayres Google Local Guide · 28 reviews
Common Contact Questions

What People Ask Before They Call

  • Inside 15 minutes during business hours, faster if you flag the job as urgent in the form. After hours and on weekends, urgent jobs go straight to the on-call tech instead of waiting on the next business day. Phone calls always beat the form for true emergencies.

  • Call. Always call. The form goes to dispatch but the phone gets answered live. 818-838-5832 rings to a real human 24 hours a day. No callback service. No phone tree. No automated triage.

  • Yes. Text the dispatch line at 818-838-5832 and a real person responds. Faster than email, slower than calling. For active emergencies always call instead. Texting is best for sending photos of the problem, sharing access notes, or scheduling a non-urgent follow-up.

  • Yes. We have ongoing maintenance contracts with restaurants, multi-unit residential, offices, and commercial property management companies across the San Fernando Valley and Los Angeles. Tell dispatch you are a property manager and we route the call to our commercial scheduler. Standard NET-30 invoicing on approved accounts.

  • Sí. Llámenos al 818-838-5832 cualquier hora del día o de la noche. Atendemos en inglés y en español, tanto en el teléfono como en el camión. Adrian y varios técnicos hablan español. Cindy en despacho también.

  • Sylmar headquarters. Full San Fernando Valley including Pacoima, San Fernando, Mission Hills, Granada Hills, Northridge, Reseda, Encino, Tarzana, Sherman Oaks, Studio City, North Hollywood, Van Nuys, Sun Valley, Burbank, Glendale, Porter Ranch, Chatsworth, and Woodland Hills. Greater Los Angeles including Westwood, Brentwood, Beverly Hills, Bel Air, Santa Monica, Pacific Palisades, Hollywood, West Hollywood, Hancock Park, Larchmont, Silver Lake, Echo Park, Los Feliz, Atwater Village, Eagle Rock, and Highland Park. Not sure if you are in our area? Call and ask.

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